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Policies and FAQ's

1. Payment System

Payment Policy – Rose Gold Personal Training & Nutrition
 

  • All sessions are prepay only.

  • No exceptions unless discussed and approved in advance.

  • Payment must be received no later than the day before each scheduled session.

  • Payments may be made in person on the day of a session; however, non payment prior to a session will result in cancellation.

  • Any session not paid for in advance will be cancelled.

2. Cancellations

  • Cancellation Policy:

     

    • In-Person Clients: 

      • Cancellations After Payment: All canceled sessions are non-refundable.

      • Cancellations Before Payment: Cancellations made prior to payment are not permitted.

      • Excessive Cancellations: If a client attempts to cancel three (3) sessions prior to making payment, all future services will be terminated.

    • Virtual Consulting Clients:

      • Cancellations After Payment: All canceled sessions are non-refundable.​

      • Cancellations Before Payment: Virtual sessions may be canceled prior to payment.

      • Excessive Cancellations: If a client cancels three (3) sessions prior to making payment, all future services will be terminated.

     

  • RGPT Cancellations:

     

    • If RGPT cancels a session, all prepaid funds will be credited toward the next session, with a 5% adjustment applied to the next session.

     

  • Session Timeliness (In-Person & Virtual Clients):

     

    • Client Tardiness: All sessions must begin on time.  If a client is late, the session will end at the origially scheduled time, with no refund or credit for the missed portion.

    • Trainer Tardiness: If RGPT is late to a session, 10% will be deducted from the client’s next scheduled session.

 

Frequently Asked Questions

1. What makes Rose Gold Personal Training & Nutrition different from other fitness programs?

I train women 40 and older, including senior women and those living with chronic pain or medical conditions that benefit from exercise. My programs are personalized to meet the unique needs of every client, focusing on improving overall health, strength, and resilience.​​

2. Who is Sloan Waters, and why is she passionate about training women?

I am m a certified personal trainer and nutrition coach who has dedicated my life to fitness and well-being. After being diagnosed with fibromyalgia in 2016, I took a natural approach to healing through nutrition and exercise. My journey has inspired me to help other women prioritize their health and navigate challenges like menopause, chronic pain, and aging.​

 

3. What types of clients do you work with?

  • Women 40+

  • Senior women

  • Women on their menopause journey

  • Women with chronic pain conditions like fibromyalgia or MS

  • Women with medical conditions that improve through exercise

  • We also train couples looking to improve their fitness together.

4. What services do you offer?

My services include personalized training plans, nutrition guidance, and pain management strategies. I focus on holistic health, combining movement, nutrition, and compassion to help women feel stronger and healthier

5. Where do you provide your services?

I serve clients in Buford, Georgia, Gwinnett County, and surrounding communities. Contact me to learn more about training locations and options that are within a 25 mile radius from Buford, Georgia.  Please note that in the event I agree to travel to your home gym or gym of choice, a trip/travel fee in the amount of .70 cents per mile will be added to all trainings sessions.

6. I’ve never exercised before. Can I still join?

Absolutely! I welcome women of all fitness levels, including those who are new to exercise. I meet all clients where they are, and work with tham at their pace, tailoring all programs to suit their needs and help build confidence.

7. Do you work with women who have chronic pain or medical conditions?

I specialize in working with women managing conditions like fibromyalgia, MS, and other chronic pain or medical conditions. I understand the importance of adapting exercises to accommodate and support healing.

8. Do you offer nutrition guidance as part of the program?

Yes! Nutrition is a key component of overall health. I provide personalized nutrition advice to complement your fitness plan and support your health goals

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